Due to our on-demand production process, we do not support returns or exchanges. Each product is made to order, and the images shown in the product details are mockups. This policy applies especially if you changed your mind or just don't like the item you received. We are also unable to accommodate replacements for different sizes, colors, or other options. Please ensure you double-check your selections before placing an order.
Every item sent has gone through a quality assurance process to minimize defective products. However, if there is product damage or a production error, we offer free redelivery of the same product or a refund. Please contact us within a maximum of 5 days from receiving the product, please include an unboxing video and provide clear photos showing the issue. You do not need to send back the damaged or wrong product.
We encourage you to review all product details and specifications carefully before making a purchase. If you have any questions or concerns about a product before ordering, please contact us for assistance.
